Terms, Privacy, Refunds & Cookies
These terms apply to Varenyam Yoga’s gated-community wellness programs and the website varenyamyoga.com. By using our website or joining a program, you agree to the terms below.
Last updated: 15 Aug 2025. This page is for general information and is not legal advice. If there’s any conflict with a signed RWA agreement, the agreement prevails.
Who we are
Legal entity: Varenyam Yoga Pvt. Ltd. (“Varenyam”, “we”, “our”, “us”)
Address: Hyderabad, India
Contact: admin@varenyamyoga.com • +91 79034 35483
Audience: Resident Welfare Associations (RWAs), community managers, and residents in gated communities.
Terms & Conditions
1) Acceptance, scope & updates
- By accessing our website or attending sessions, you accept these Terms.
- We may update these Terms from time to time. Material changes will be posted here with a new “Last updated” date.
- If you are an RWA signatory: the signed agreement controls if there is any conflict.
2) Services & eligibility
- We provide on-site group sessions and related wellness content. We do not provide medical care or diagnosis.
- Participants must be residents/guests of the community, and follow hall rules and instructor guidance.
- Minors may attend only with a parent/guardian or designated caretaker (see “Child safeguarding”).
3) Safety & participant responsibilities
- Practice at a comfortable pace; stop if you feel pain or dizziness.
- Inform the instructor of any injuries, pregnancy, or medical conditions.
- Bring your own mat and water; arrive 5 minutes early; follow hall etiquette.
- Batch sizes: typically up to 25 per batch (regular programs) and up to 12 (Revive small-groups).
4) Payments, billing & taxes
- For RWAs: fees per program/batch as per proposal or agreement; taxes (e.g., GST) extra.
- For residents (if applicable): fees are usually collected by the RWA; payment terms will be communicated by your RWA.
- Invoices are due as stated; late payments may affect scheduling until cleared.
5) Scheduling, rescheduling & force majeure
- We coordinate slots with the RWA. Weather, club events, or emergencies may require rescheduling.
- Hybrid/online backup (Varenyam Light) may be used during rain/holidays or where hall access is disrupted.
- We are not liable for delays or non-performance due to events beyond reasonable control.
6) Intellectual property & media
- All content, plans, and materials are Varenyam IP unless stated otherwise.
- Media (photos/video) may be taken only with consent. You may withdraw consent via email at any time.
7) Disclaimers & limitation of liability
- Services are for general wellness; not medical advice. Consult a doctor for medical concerns.
- To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
8) Indemnity
You agree to indemnify Varenyam against claims arising from your breach of these Terms or misuse of the services.
9) Governing law & disputes
These Terms are governed by the laws of India. Courts at Hyderabad, Telangana shall have exclusive jurisdiction.
10) Contact
Questions about Terms? Email hello@varenyamyoga.com.
Privacy Policy
We respect resident privacy and use a privacy-by-design approach for Sugam’s Scale. This policy explains what we collect, why, and how we handle it.
1) Data we collect
- Contact & profile: name, phone/email, apartment/tower, age band.
- Program data: attendance, session preferences/feedback.
- Sugam baseline & periodic snapshots: private to each resident; RWAs see only anonymized community trends.
- Website data: device info, pages visited, cookies/analytics (see Cookies Policy).
2) How & why we use data
- To deliver sessions safely, personalize pacing, and share community-level outcomes.
- To schedule, communicate program updates, and respond to queries.
- To improve services, including attendance and participation trends.
3) Legal bases (where applicable)
- Consent (e.g., optional fields, media consent)
- Contract (to deliver program services you/your RWA requested)
- Legitimate interests (service safety, fraud/security, basic analytics)
4) Sharing & processors
- With instructors/operations on a need-to-know basis for your community.
- With service providers (e.g., email, forms, storage, analytics) under confidentiality/data-processing terms.
- With authorities if required by law or to protect vital interests.
5) Retention
- Contact & attendance: program duration + up to 12 months.
- Sugam trends (anonymized): up to 24 months.
- Invoices/records: as required by tax/accounting law.
6) Your choices & rights
- Access, correction, deletion, or withdrawal of consent: email admin@varenyamyoga.com.
- Opt-out of optional fields or media at any time.
- You can participate in sessions without sharing optional fields.
7) Children & safeguarding
- Minors attend with a guardian. No hands-on adjustments for minors; verbal cues only.
8) Security
We apply least-access controls, staff training, and secure storage where applicable. No system is 100% secure; report concerns to us immediately.
9) Contact
Privacy questions/requests: admin@varenyamyoga.com. We aim to respond within 1 business day (Mon–Sat, IST).
Refund & Cancellation Policy
Workshops (Varenyam E)
- Free reschedule with ≥48-hour notice, subject to hall & instructor availability.
- Cancellations with ≥72-hour notice: full refund (if prepaid) or no charge.
- <48-hour cancellations or no-show: venue/time charges may apply; refunds not guaranteed.
Programs (One / Circle / Revive)
- Monthly fees are typically paid by the RWA as per proposal/contract.
- Session moved due to weather/venue issues: make-good via reschedule or hybrid backup where possible.
- Mid-month discontinuation: pro-rata credits may be offered at our discretion or as per contract.
Refund method & timeline
- Approved refunds are processed to the original payment method within 7–10 working days.
- Taxes/third-party fees may be non-refundable depending on provider policy.
How to request
Email admin@varenyamyoga.com with community name, program, date, and reason. We’ll review and reply within 1 business day.
Cookies Policy
We use essential cookies to operate the site and, where enabled, basic analytics to understand usage. You can control cookies via your browser settings.
Category | Examples | Purpose | Retention |
---|---|---|---|
Essential | Session ID, consent status | Site operation and security | Session / up to 12 months |
Analytics (optional) | Page views, referrers | Improve content & UX | 3–24 months |
Third-party | WhatsApp click-through | Allow chat/share integrations | Per provider policy |
Managing cookies
- Browser controls: Chrome, Firefox, Safari, Edge provide settings to block/clear cookies.
- You can also browse in Incognito/Private mode to limit cookie persistence.
Contact
Email: admin@varenyamyoga.com
Phone: +91 79034 35483
We aim to respond within 1 business day (Mon–Sat, IST).